1. Introduction
This Privacy Policy describes how personal and organizational information may be handled in connection with the HUDEX hospital operations platform ("HUDEX"). HUDEX is an organizational operations application intended for authorized staff. The legal entity responsible for HUDEX is: [LEGAL ENTITY NAME]. The data controller, where applicable, is: [DATA CONTROLLER].
2. Information We Collect
Depending on how HUDEX is used within an organization, the platform may process the categories of information described below. Collection is limited to what is needed to operate account access and organizational workflows.
3. How We Use Information
Information processed through HUDEX is used to authenticate users; provide role-based access; operate maintenance, inventory, purchasing, contracts, training, messaging, notifications, and related organizational workflows; store uploaded documents and attachments needed for those workflows; and support application preferences and offline or installable (PWA) use where enabled.
4. Account & Authentication Information
HUDEX uses staff accounts. Authentication typically involves a username and password. Session credentials may be stored locally on the user’s device or browser to keep the user signed in.
5. Profile & Organizational Information
User profiles and related organizational records may include names (including bilingual name fields), contact details such as email and phone numbers, employment-related fields, role and permission information, photographs where provided, and other profile details configured by the organization. Operational modules may also process business records related to devices, requests, inventory, purchasing, contracts, training, transportation, IT support, HR, documentation workflows, quality processes, and statistics.
6. Files, Documents & Attachments
Users may upload files, images, and documents as part of operational workflows (for example invoices, photos, manuals, or other attachments). Uploaded content becomes part of the organization’s records within HUDEX.
7. Messages & Notifications
HUDEX includes internal messaging and notification features to support collaboration. Message content, notification content, and related metadata may be processed to deliver these features. Realtime delivery may involve a third-party service (Pusher).
8. Device & Local Storage
HUDEX may store certain information locally on the user’s device or browser, including authentication tokens, language preference, module preferences, cached profile information, offline-oriented operational data, and cached application assets for installable or offline use.
9. Third-Party Services
HUDEX communicates with its backend services to operate the application. Realtime messaging and notifications may use Pusher. A complete list of subprocessors, hosting providers, and hosting locations is: [REQUIRES CONFIRMATION].
10. Data Retention
Retention periods for account, profile, operational, and uploaded data are determined by organizational and legal requirements. Specific retention periods: [RETENTION PERIOD].
11. Data Security
HUDEX is designed for authorized organizational use with role-based access controls. Reasonable administrative and technical measures are applied to protect information processed through the platform. No method of transmission or storage is completely secure, and absolute security cannot be guaranteed.
12. Your Rights
Depending on applicable law and organizational policy, individuals may have rights to request access, correction, or other actions regarding their personal information. Requests should be directed through the organization’s designated channel or to: [PRIVACY CONTACT EMAIL].
13. Children's Privacy
HUDEX is intended for authorized organizational workforce use and is not directed to children. If you believe a child’s information has been provided inappropriately, contact: [PRIVACY CONTACT EMAIL].
14. Changes to This Policy
This Privacy Policy may be updated from time to time. The updated version will be posted on this page with a revised update date when available.
15. Contact
For privacy-related questions, contact: [PRIVACY CONTACT EMAIL]. Legal entity: [LEGAL ENTITY NAME]. Data controller: [DATA CONTROLLER]. Governing law considerations: [GOVERNING LAW].